Contact: Phil Ciciora
University of Illinois at Urbana-Champaign
Caption: Debtors who apologized were seen as more remorseful and were expected to manage their finances more carefully in the future compared to debtors who did not offer an apology, finds a study co-written Jennifer K. Robbennolt (left) and Robert M. Lawless, University of Illinois.
Credit: Photo courtesy University of Illinois College of Law.
Usage Restrictions: None
Related news release: Research: Bankruptcy judges influenced by apologies