Chatbot group counseling system (IMAGE)
Caption
Until now, most chatbots used for mental health support were designed for one-on-one settings (left), in which the chatbot commonly functions as a therapist or friend. The research team designed a multichatbot system, consisting of a facilitator bot and two peer bots (right), to simulate a group therapy environment shown to be effective in treating premenstrual syndrome (PMS). Up to this point, systems where multiple chatbots serve different functions remained an underexplored area of research.
Credit
Shixian Geng
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