Troll 2 (IMAGE) Brigham Young University Caption While trolling will continue to exist online, researchers say there's still hope for productive online conversations. They recommend approaching online discourses with an open mind. Credit BYU Photo Usage Restrictions None License Licensed content Disclaimer: AAAS and EurekAlert! are not responsible for the accuracy of news releases posted to EurekAlert! by contributing institutions or for the use of any information through the EurekAlert system.