In a world where artificial intelligence (AI) is becoming more integrated into our lives, older adults are being left behind. Poor digital literacy is more than being unable to use social media. It increases the risk of poor health outcomes as it may exclude anyone, especially older adults, from finding and using information that sustains and promotes health. With a highly competitive grant from the National Science Foundation (NSF), digital technologies researcher, Y. Alicia Hong, is helping older adults keep pace with evolving technology and setting them up for success in the future.
“Our project equips older adults to adapt to emerging technologies, such as AI, and become more resilient in a rapidly changing digital landscape,” said Hong, professor in George Mason University’s Department of Health Administration and Policy.
From online banking to electronic health records like MyChart, people need to interact with digital technology on a daily basis. Hong’s project will incorporate youth, who are more adept with technology, to aid older adults’ skill-building. At senior centers, a youth and an older adult will walk through scenes where they may encounter AI technology. A web platform will guide them to collaboratively develop a digital life story with realistic scenarios with support from AI tools.
"The project seeks to strengthen AI literacy, social connectedness, and resilience among older adults while cultivating responsible AI awareness in youth," Hong said.
Hong will co-design the web-based platform that facilitates intergenerational engagement between youth and older adults in narrative-style storytelling to improve their understanding of digital technologies and AI. They will use multiple AI-based tools, including ChatGPT for script generation, Runway ML for image creation, Eleven Labs for audio, and Descript for editing.
Hong will work alongside the project’s PI, Yixuan (Janice) Zhang, assistant professor in the Department of Computer Science at College of William & Mary. Collaboration with a computer scientist will ensure refined evaluations of usability, accessibility, and participants’ ability to use the web-based platform independently, while also taking into consideration cultural sensitivity. Their interprofessional, intercollegiate partnership will optimize resource allocation and program performance.
“We aim to deliver a community-based model for AI literacy that helps older adults confidently and safely use AI, strengthens intergenerational bonds by positioning youth as tech partners, and gives community-based organizations a practical toolkit they can sustain after the grant,” said Zhang, co-PI with Hong. “The award converts a co-designed concept into a tested, transferable, and sustainable platform and program to enhance AI literacy among older adults.”
“The project will inform future programs aimed at underserved groups and foster more inclusive, accessible, and meaningful engagement with emerging technologies,” said Hong.
NSF grants are awarded to researchers whose projects have demonstrated the capacity for advancing research and education across science and engineering. The project entitled “Enhancing AI Literacy and Resilience through Intergenerational Digital Storytelling among Older Adults” is a three-year, $661,478 grant.
As a digital health behavioral interventionist, Hong studies the intersection of health services delivery and consumer informatics. Her work explores chronic care and self-care solutions through innovative digital technologies to improve patient-centered outcomes and enhance health care accessibility. Hong’s research focuses on implementation and dissemination science and leveraging digital technologies to enhance health services delivery.