News Release

Learning from the pandemic to improve healthcare

The pandemic has changed the healthcare system's operations. Lessons were learned and the experience gained will drive future improvements.

Book Announcement

University of Southern California

The USC Viterbi School of Engineering, The Gehr Family Center at the Keck School of Medicine at USC, and the USC Price School of Public Policy are jointly hosting four 2-hour online sessions on Thursdays from 10 AM to 12 PM Pacific

2 Credit Hours of CME will be available for each session

JULY 29: How the Pandemic Changed the Healthcare System

Moderated by Michael Cousineau, DrPH

--Understanding Pandemic Driven Demand for Optimizing Patient Flow

Randy Hall, PhD: Professor, USC Viterbi School of Engineering, Industrial and Systems Engineering, Director of the Center for Risk and Economic Analysis of Terrorism Events (CREATE); past VP of Research for USC

--How A County Healthcare System Became Nimble & Smart

Hal Yee, MD: Chief Medical officer, Los Angeles County Department of Health Services

AUGUST 5: The Crucial Role of Telemedicine (Panel Presentation)

Considering the impact and effectiveness of telemedicine during and after the pandemic for ambulatory, emergency, and mental health care. Moderated by Rusha Modi, MD, MPH.

Nilem Patel, MD: Adventist Health

Jennifer Boozer, MD: Keck School of Medicine

Rashmi Mullur, MD: Chief of Telehealth, VA Greater Los Angeles

Anna Xiao, MD, Talene Keshishian, MD, and Tyler Wright, MD: USC Keck School of Medicine, Dept of Psychiatry

AUGUST 12: The Role of Performance Improvement (Panel Presentation)

Health system faced tremendous challenges with improving quality and safety during the pandemic. The lessons learned and revised methods will serve as a resource for future healthcare operations. Moderated by Sonali Saluja, MD, MPH.

Andy Lee, MD: LA County Department of Health Services

Mark Graban, MBA, MS: author and consultant

Steve Roey, MD: Sutter Health

Dennis Deas: Vice President, Sutter Health

AUGUST 19: Supply Chains and How the Pandemic Improved Healthcare (Panel Presentation)

Supply chains and distribution systems were overwhelmed during the pandemic. New and better engineered systems developed for all types of healthcare providers will hopefully replace traditional practices. Moderated by David Belson, PhD.

Motz Feinberg: VP Supply Chain, Cedars-Sinai Medical Center

Christopher Gopal, PhD: Strategic Solutions Advisor, OCX Cognition

Jeff Smith, MD, JD, MMM: EVP, Hospital Operations & COO, Cedars-Sinai Medical Center; CEO, Cedars-Sinai Marina del Rey

To register please visit:


Disclaimer: AAAS and EurekAlert! are not responsible for the accuracy of news releases posted to EurekAlert! by contributing institutions or for the use of any information through the EurekAlert system.