News Release

How to go from outsider to successful innovator, as explained by Coco Chanel

Peer-Reviewed Publication

Università di Bologna

From complete outsider, raised in an orphanage, to extraordinarily successful entrepreneur. With radical innovations, she managed to revolutionise a world, that of high fashion, immersed in a mature socio-economic context, dominated by men and reluctant to change. Gabrielle “Coco” Chanel was the first designer to have a global impact and one of the most influential women of the 20th century. But how did she manage, starting from scratch, to make her way in such a conservative and male-dominated world and end up turning it upside down?

Starting from this question, a new study reveals what are the key conditions that can make the difference for an outsider, leading them to success. The study was published in the journal Enterprise & Society (Cambridge University Press) by Mariachiara Colucci and Simone Ferriani, professors at the Department of Management, University of Bologna, together with Gino Cattani of the NYU Stern School of Business.

"There are three crucial factors behind Coco Chanel's entrepreneurial success: her unique perspective on the fashion world, her ability to find and cultivate a niche of like-minded supporters, and her ability to exploit the 'turning points' of the historical period she lived in," explains Professor Colucci. "This model, in which these three factors fit together perfectly, gives a clear picture of the seemingly inexplicable path by which some outsiders manage to lead radical innovations.”

Gabrielle "Coco" Chanel was born in 1883 in a small village in rural France, in conditions of extreme poverty, and grew up in the orphanage of Aubazine Abbey. There, she received a basic education, but also learned to sew. This skill helped her to find her first job in an underwear and hosiery shop in the town of Moulins.

This was the beginning of her career in the fashion world. In 1909 she opened her first business as a hat designer, and by 1916 she was already running a successful business with three clothing shops and hundreds of employees. By 1931, she had 26 ateliers and more than 2,000 employees, with a turnover of 120 million francs (more than 60 million euros today). It was the highest figure in the Parisian fashion world at the time, and it continued to grow. By 1935 turnover had almost doubled.

"Coco Chanel started with a modest cultural baggage and totally lacked a social, economic and symbolic background. When she began her entrepreneurial journey, she was the outsider par excellence, yet she managed to leave an unprecedented mark on the development of the fashion industry," explains Professor Ferriani. "She is also credited with playing a decisive role in creating the image, and the new social custom, of the modern woman.”

According to the researchers, the first crucial element behind Chanel's entrepreneurial success lies in her education and early experiences outside the fashion world. A position that uniquely shaped her aesthetic vision, allowing her to challenge the pressure imposed by the dominant canons of Parisian haute couture.

The environments in which she grew up and the unconventional stimuli she received gave her the creative freedom she needed to experiment with the radical ideas that would become a cornerstone of elegance throughout the world. For example, the researchers suggest that her sense of rigour, taste for black and white, as well as the idea of "functional" and "natural" clothing, which until then was completely foreign to haute couture, may have been inspired by the Romanesque austerity of Aubazine Abbey, where she grew up. Furthermore, it is thanks to the world of horses and racing frequented at the Chateau de Royallieu, where Chanel lived with her first lover, that the corset disappeared, and men's trousers and shirts entered women's wardrobes.

But a radical vision is not enough, she needed to find a way to implement it. Here comes the second element that explains Chanel's success: her exceptional ability to cultivate strategic connections with sponsors and influential members of Parisian high society.

"Coco Chanel was a seductive personality and an extraordinary networker. Through her social skills, she gained quick access to members of high society and prominent clients whose aesthetic orientations matched her stylistic vision," explains Colucci. "Our study shows that Chanel's social network was not only confined to the business world. Instead, it embraced multiple domains, notably the French artistic avant-garde, which readily endorsed the modernist ideals behind her sober aesthetic vision."

Over the years, Chanel forged relationships and actively worked with artists such as Picasso, Cocteau, Reverdy and Diaghilev. It is also thanks to their support that her innovative style received public exposure in plays, ballets, and films, thus facilitating the fame and success of her creations. She was also an active participant in the Art Deco movement, which led to her most revolutionary design: la petite robe noire, the famous “little black dress” evoked by US Vogue in 1936 as “the Chanel ‘Ford’ dress.”

Last but not least, there is the context. The third key ingredient in Chanel's rise was in fact her ability to read and ride the dramatic change in social needs and customs brought about by the First World War. The post-war period was no longer a time for extravagance, and the privations of war had made women more receptive to simplicity and functionality.

"The truth is that Chanel, like all great innovators, was the first to read and anticipate a change in women's needs, that the Great War only accelerated, paving the way for the birth of the so-called 'modern woman'," explains Colucci. "Chanel was ready, her creations perfectly coherent with the new image of women in society. What a few years earlier was seen as a radical expression of the female silhouette, in the roaring 1920s would become the dominant fashion."

From this in-depth look at Coco Chanel's extraordinary life, researchers have identified the essential elements that can allow an outsider not only to break into a closed context, but also to revolutionise it and achieve extraordinary success. A radical vision from the margins of society, the ability to cunningly build a network of like-minded supporters, and the arrival of an exogenous shock that accelerates the process of acceptance.

The study was published in the journal Enterprise & Society under the title “From the Margins to the Core of Haute Couture: The Entrepreneurial Journey of Coco Chanel”. The authors are Gino Cattani of the NYU Stern School of Business (USA), Mariachiara Colucci and Simone Ferriani of the Department of Management, University of Bologna.


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