Simple acknowledgment boosts repeat customer participation in take-back programs
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Updates every hour. Last Updated: 23-Jun-2026 19:16 ET (23-Jun-2026 23:16 GMT/UTC)
New Rutgers research suggests much of the seemingly endless waiting for complex medical care can be engineered away by recreating operations inside a computer and testing countless possible improvements.
A study in the Annals of Operations Research explains how researchers from Rutgers Cancer Institute and Rutgers Business School built a working computer simulation of the institute’s blood cancer clinic and used it to identify and fix bottlenecks that kept patients waiting up to three hours between check-in and treatment. The result: Laboratory blood work turnaround was cut from roughly 90 minutes to less than 30 and helped the clinic nearly double the number of infusion patients it treats each day, from about 50 to about 80.
A study economics shows that greater agility in the sales system only increases a company’s profits if the structure and management of the sales channels are carefully considered / publication in the “International Journal of Research in Marketing”