Texting helps UCSF reach more patients with needed care
Peer-Reviewed Publication
Updates every hour. Last Updated: 26-Dec-2025 13:11 ET (26-Dec-2025 18:11 GMT/UTC)
A combination of outreach methods – including texts, automated messages, and live phone calls – can significantly improve follow-up care for hard-to-reach patients after they have been discharged, according to a new nursing study from UCSF Health.
New research from The University of Texas at Arlington examines the widening health care gap between rural and urban communities and how the Centers for Medicare and Medicaid Services’ Rural Emergency Hospital (REH) program, launched Jan. 1, 2023, is helping address the crisis.